MANDATORY OR ASSIGNED TRAINING CALENDAR 2005 –

Mission Statement: Provide training opportunities to enhance staff’s ability to serve patrons.

	January 2005 Online database training Aleph – staff training “ask a librarian” YS guidelines	February 2005 All Staff –State of the Library Individual Safety Patron incident reports Library marketing (ORE?) YS guidelines	March 2005 YS Planning All Staff – National Library Week Coping with stress Online database training Spanish language Web page design Selectors meeting[1] 5 top promotional points
	April 2005 Tornado Drill and Training Customer service – difficult patrons Lakota culture SDLA Mid Winter Conference	May 2005 All Staff – Summer Reading Online database training	June 2005 TS Planning Collection Management Assessment Task management and organization Selectors meeting 5 top promotional points TS service guidelines – update
	July 2005 Pips Planning Online database training Microsoft office products TS service guidelines – update	August 2005 Customer service – WB2S Circulation Planning Circ service guidelines - update	September 2005 All Staff – Training Calendar Training Planning Black hills area librarians meeting Online database training Selectors meeting 5 top promotional points Circ service guidelines – update
	October 2005 Management Team Planning - [tentative] Fire Drill SDLA	November 2005 Reference Planning Customer Service – everyone is a customer Online database training Ref Service guidelines - update	December 2005 All Staff Selectors meeting Ref Service guidelines – update
All employees are encouraged to participate in training opportunities. The following information identifies training procedures:
RCPL Training Calendar will be updated periodically throughout the year. Non Mandatory Training offered by the City and other training not included in the calendar will need approval by your supervisor. Criteria and policies used include but are not limited to: RCPL Action Plan, Performance Review, RCPL Training Calendar, and Managerial Rights as listed in the ASFCME Contract.
Mandatory: required attendance, absence must be approved by supervisor
Staff evaluations of training sessions attended are mandatory
Pre- and post-tests are mandatory when applicable for the session
Staff unable to attend a mandatory session due to vacation or illness will be briefed on the meeting’s information by the LI of their department.
Mandatory items will be offered twice to allow all staff to attend with minimal re-scheduling.
Assigned: supervisor will determine the benefit regarding library need and/or professional development for employees
One-on-one training as assigned
Preliminary VOLUNTARY TRAINING CALENDAR 2005
^Voluntary: employee request with attendance approved by supervisor based on scheduling, library need and/or professional development for employee
1. Mini Sessions (may be part of a departmental service guideline)
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2. Tutorials - Available for study on own time:
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3. One-on-one - with in-house trainers as approved by supervisor
Access - Aimee Hepler
Dreamweaver - Susan Hotalling and Jean Frankenfeld
AncestryPlus - Brenda Hemmelman and Roxann Silbaugh
Excel – Angie Kuhnel and Jean Frankenfeld
Departmental Planning Sessions
February – Management Team (for 2005, tentatively moved to October)
March - YS departmental planning
June – TS department
July – PIPs committee
August – Circulation department
September – Training (Management Team + Jean)
November – Reference department

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[1] Suggested dates: 2^nd Tuesday of each of these months (3-8, 6-14, 9-13, 12-13)